The MSP Alliance Managed Services Provider Accreditation Program is the only best practices and standards-based program specifically created for the managed services industry. One of the greatest difficulties in benchmarking any company in this industry lies in the tremendous variety of MSPs currently in existence. While some providers focus on security, others may focus on network and systems management. While some MSPs may focus on the enterprise sector, others provide solutions to the small- and medium-sized business market.
While this may seem confusing to some, it is in fact one of the characteristics that makes this industry so vibrant and the services delivered by MSPs so important. Although many of the certifications and accreditation programs that exist today are for specific areas of practice, no industry organization has ever undertaken such a monumental and important task until now.
The MSP Alliance Advisory Board set out to create a very wide base of criteria that would properly encompass as many of the providers in this industry as possible. By covering criteria such as financial well-being, business practices, client references, service delivery processes and other areas of relevancy, this accreditation program tracks and measures what the MSP Alliance believes is a mature level of professional and business capacity.
Do IT Smarter is proud to be one of only two Accredited Master MSPs in the country. The Master MSP Accreditation takes the process one step further and ensures that we have the processes in place to provide a tiered support model through our Local Service Providers. You can be assured that the support we provide will be a seamless extension of your internal IT department.